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Individuals
Business
Drivers

Individuals
Business
Drivers

© 2021, Joey.
All right reserved.

Start a Delivery

Drivers

9

When and how do I get paid?
What if a shipment is canceled when I’m already en route?
What equipment will I need to make deliveries?
What do I need to be a Joey driver?
How does a shipment work?
How do I contact driver support?
How can I be a Joey driver?
Can I ask for more money on a shipment?
Am I responsible for goods damaged during delivery?

Deliveries

12

When I place a delivery request when will my items be delivered?
Who does the deliveries/are they background checked?
What supplies do you have?
I see two charges on my card/am I paying ahead of time?
I put in a drive and haven’t heard from someone.
How does the time work for what I am charged?
Does Joey assemble/disassemble my items?
Do the Joey drivers put the items where I need them?
Can I have multiple stops?
Can you just help move something in my house – No Truck?
Do I need a mobile phone?
Are you insured?

Payments

2

I see two charges on my card/am I paying ahead of time?
How is my credit card charged?

Technology

2

How do I change my password?
Do I need a mobile phone?

Tutorials

2

What to do if you find bed bugs?
How to deal with violence or disgruntled customers.

Are you insured?

Yes, we are fully insured from the moment we begin loading the item to the moment we unload

What are your Feelings

Still stuck? How can we help?

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© 2021, Joey.

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