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Individuals
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Drivers

Individuals
Business
Drivers

© 2021, Joey.

All right reserved.

Start a Delivery

Drivers

9

When and how do I get paid?
How do I contact driver support?
What if a shipment is canceled when I’m already en route?
What equipment will I need to make deliveries?
What do I need to be a Joey driver?
How does a shipment work?
How can I be a Joey driver?
Am I responsible for goods damaged during delivery?
Can I ask for more money on a shipment?

Deliveries

12

What supplies do you have?
Who does the deliveries/are they background checked?
When I place a delivery request when will my items be delivered?
I put in a drive and haven’t heard from someone.
I see two charges on my card/am I paying ahead of time?
How does the time work for what I am charged?
Does Joey assemble/disassemble my items?
Do the Joey drivers put the items where I need them?
Can I have multiple stops?
Can you just help move something in my house – No Truck?
Do I need a mobile phone?
Are you insured?

Payments

2

How is my credit card charged?
I see two charges on my card/am I paying ahead of time?

Technology

2

How do I change my password?
Do I need a mobile phone?

How do I change my password?

Use the mobile app to change your password.

What are your Feelings

Still stuck? How can we help?

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© 2021, Joey.

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