After you’ve accepted a shipment, you’ll be required to do a few simple steps to complete the transaction.
The first step is to contact the customer to coordinate a pickup time via the driver app. This is done anonymously and can also be done before you accept the drive.
Upon arrival at your pickup location you’ll need to take a quick (no longer than 30 sec) video of the goods before handling and loading onto the vehicle.
Next, you’ll proceed to the item’s delivery location listed in the driver’s app. You can use any gps location app by simply clicking the delivery address.
After your cargo has been delivered, you will take an additional video of the goods before completion.
Note, you will not be able to proceed with the shipment or payment without recording the videos. This procedure is in place to protect you, as well as the shipper in case there is a damaged goods claim.